Frequently Asked Questions

Everything you need to know about shopping with theretrosnap.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are the products authentic and high quality?

Absolutely. At theretrosnap, we vet every supplier and conduct rigorous quality checks to ensure that every product meets our high standards of durability and design.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it's placed?

Orders can be modified or cancelled within 12 hours of placement. After this window, the order has likely entered the fulfillment process and cannot be changed.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.